Faq

You can join a team with the App. Click on the icon of the Cup and then on the "SignUp" button, click on the team name to sign up.

You can join a subteam with App. Click on the icon of the Cup and then on the "Edit" button, click on the name of the Subteam to sign up (it will turn light-blue).

In the city Leaderboards is counted only the part of the bike trip cycled within your team borders.

A trip is valid if it respects speed limits and distances. See Rule 9.

To track a trip follow these steps: open the App, press the PLAY button before cycling, when you arrive at your destination click on the PAUSE button and then on the STOP button, answer the two questions you will be asked (bike used and purpose of the trip, or skip them clicking on the SKIP button). The trip will be registered and sent and you will receive the message "Track sent". If you are offline or the internet connection is weak, you will receive the message "Track saved." In this case, see the next FAQ.

Your trip was probably saved, but not sent and it is still in the smartphone. To send the trip you have to turn off the App (by clicking the Back button on the smartphone on Android) and then open it again when online.